We welcome the opportunity to contribute to the Australian Competition and Consumer Commission (ACCC) Electricity Supply and Pricing Inquiry (the Inquiry). This submission provides a high-level, small energy consumer-view, of the National Electricity Market (NEM), drawing on the evidence and insights from our research and community engagement.
Concerns about electricity prices, the structure and presentation of retail offers, and a lack of transparency around prices and margins, means an in-depth review of the structure and competitiveness of the electricity market is timely.
Energy Consumers Australia is the national voice for residential and small business energy consumers. Established by the Council of Australian Governments (COAG) in 2015, our objective is to promote the long-term interests of consumers with respect to price, quality, reliability, safety and security of supply.
The full submission can be read here.