Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 1 - 9 of 130 results
Photo of a car charging kerbside on a street in Port Adelaide, South Australia. The white car is connected to an electric vehicle charger situated on the footpath, in front of a shop.
News
16 July 2026
3 min read
‘A levelling of the playing field’: ECA hails today’s final determination on network planning as a win for consumers and the energy transition
Media release: Energy Consumers Australia (ECA) welcomes today's final determination on Enhancing Distribution Network Planning and Reporting as a key milestone in Australia's energy transition that could lead to significant benefits for all consumers.
Photo of a power pole at dusk, next to a set of apartments and a tree.
News
03 July 2025
5 min read
Why distribution network planning rules need to change
Our Integrated Distribution System Planning (electricity) rule change request to the Australian Energy Market Commission (AEMC) aims to modernise distribution network planning requirements to ensure consumers don’t pay more than they have to.
News
21 September 2021
6 min read
Who foots the bill for an uncoordinated energy transition?
two men standing in front of distilling

Whipper Snapper is a distillery in Western Australia which, although unopposed to the idea of electrification, had already invested heavily in gas-based distilling equipment that was working well.

News
22 January 2026
8 min read
What small businesses are telling us about electrification – and what needs to change
Electrification is often considered a technical task: swap out a gas appliance, put in an electric one, and the job is done. But for small businesses, the reality can be very different.
Photo of people enjoying pizza sitting in front of an air conditioner in an apartment
News
03 June 2026
6 min read
What is the value of energy efficiency and flexible demand? A new tool will help us find out
To better understand how to make Australia’s electricity system reliable, secure, and flexible in the most cost-efficient way possible, we have initiated and supported the development of FlexCost, in partnership with CSIRO.
News
08 February 2023
5 min read
What can we learn from the UK about household electricity flexibility?
News
09 November 2022
7 min read
What are the latest trends for domestic energy bills?
News
19 May 2023
2 min read
Welcome progress in helping consumers control their energy use and bills
News
08 December 2022
2 min read
Urgent action to shield consumers from bill shock imminent

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