Value

I pay a fair share for the energy I use

Explore Value:

Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 10 - 18 of 133 results
Grant
06 March 2023
3 min read
Unfinished Business Report by Business NSW
Small and medium-sized enterprises (SMEs) face considerable challenges to receiving good consumer outcomes in the energy sector.
Grant
28 March 2022
4 min read
Tracking the cost of energy for a more transparent market
Energy Consumers Australia's Grants Program is funding Vinnies Victoria to track the cost of electricity and gas on behalf of consumers.
Photo of Australian rooftops amidst bushland, some with solar panels and set against a bright blue sky.
News
15 June 2026
6 min read
The Solar Sharer Offer will be available soon – but how many consumers will sign up? And should they?
Free electricity — what’s not to like? But our analysis at Energy Consumers Australia shows that some consumers are not able to take full advantage of the Solar Sharer Offer, and some may even be worse off if they switch. It is critical that governments and retailers clearly communicate the advantages and disadvantages of these plans.
Enhance System Planning Project report
Grant
27 June 2025
2 min read
The Enhanced System Planning Project
Learn about a landmark collaborative research initiative aimed at improving electricity system planning in Australia beyond 2030 delivered by Centre for New Energy Technologies.
Houses with solar
04 May 2026
2 min read
The benefits of hyper-utilisation of Consumer Energy Resources through a Virtual Energy Network
Virtual Energy Networks are a novel way to help people locked out of solar to access its benefits - learn more about this exciting research conducted by Deakin University through our Grants Program.
Illustration of young girl reading book outside house
Grants Archive
03 July 2026
Techno-economic assessment of data centre growth and impact on consumer bills
This project aims to understand the growing data centre demand, quantify its potential flexibility, and model its system impacts across plausible scenarios. This understanding is critical for avoiding undesirable increases in operational and investment costs, while ensuring system reliability. The ultimate aim is to assess the implications for consumer bills.
Illustration of young girl reading book outside house
Grants Archive
26 May 2026
Tariff-Tracking, energy price and market analysis post price resets in July 2026, 2027 and 2028
To continue but also expand the Vinnies’ Tariff-Tracking Project to ensure that it produces data and analysis that are fit for purpose at this crucial time of the energy transition.
Illustration of young girl reading book outside house
Grants Archive
26 February 2026
Tariff-Tracking, energy price and market analysis post price resets in July 2023, 2024 and 2025
The project produces analysis of changes to energy prices. It informs regulators, policy-makers and consumer advocates about price changes, trends and issues arising in the NEM retail markets to inform regulatory and policy processes. The project ensures that residential consumers are knowledgeable about changes to energy prices and market developments.
Photo of a colourful apartment building with lots of windows.
Submission
27 February 2025
2 min read
Submission to Victorian Department of Transport and Planning on Building Electrification – Regulatory Impact Statement
The Victorian Department of Transport and Planning's Building Electrification – Regulatory Impact Statement is an important step in ensuring all Victorians have access to clean, affordable and reliable energy in a future energy system.

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