Value

I pay a fair share for the energy I use

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Objectives

The evidence is clear that using electricity to power efficient appliances and vehicles is the least cost way to operate our homes and businesses now and in the future. So why is the gas network still expanding in some parts of the country, locking more of us into expensive upgrades down the track? It’s time for consumers to be told that the future is electric and for governments to put policies in place to prevent us making bad financial investments in fossil-fuelled homes, home appliances and cars that will have to be fixed or prematurely replaced later.

Network costs make up roughly 50% of the average household energy bill, and they are rising significantly. More of us are going all-electric and if the sector simply builds more networks, instead of using the ones we have more efficiently, the benefits of low-cost renewable energy will be more than offset by these costs. We’re funding research into how network utilisation can be more effectively measured and working with industry and regulators to make sure that consumers are getting their money’s worth for the networks they pay for.

Unlike taxes, which are progressive (i.e. the more you earn, the higher the rate of tax you pay), energy bills don’t take into account your income or personal circumstances, which is why it’s so hard for low-income families, and small businesses that need to use more energy, to afford them. In the middle of a cost-of-living crisis, we need to make sure that only energy costs are added to our energy bills – not costs for other policy priorities. Regional development is good for Australia, but it should be paid for via taxes.

We are tired of hearing that it’s up to consumers to engage more with the retail market and educate themselves on energy pricing. This puts all the work on us, when it’s the system that’s at fault. Default market offers, which were put in place to protect us from unreasonably high prices, aren’t working well and many of us are, in effect, being charged a loyalty tax by retailers because we can’t easily switch. Further, consumer needs have evolved, with more of us adopting consumer energy resources and changing the way we use energy, but retailers haven’t kept up. We need more diverse and innovative retail products that meet the needs of everyone and better protections from poor retailer behaviour. 

You’d assume that higher bills would mostly be driven by higher energy prices – except we’re seeing decreases in wholesale electricity prices, largely driven by cheaper renewable energy in the system. A lot of the increase is actually due to network costs – the poles, pipes and wires. If these costs keep increasing, the benefits of cheaper renewables could well be lost. We need to encourage regulators to use – and, if necessary, expand – their monitoring powers to ensure that we all pay a fair share for energy, and not a cent more.

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Showing 10 - 18 of 133 results
Photo of a table lamp illuminating a green-coloured room
News
13 March 2025
2 min read
DMO is not an effective safety net for consumers
Media release: The Default Market Offer (DMO) exists to protect people, particularly those in vulnerable circumstances, from paying disproportionately high electricity prices. It’s not working effectively if it is priced up to 25% above more competitive offers.
News
02 August 2023
6 min read
Electricity distribution network utilisation – why it’s important to consumers, and why we need to update how we measure it 
Grants Archive
12 June 2025
Electrification Accelerator: A community-led approach to making electrification faster, fairer and better
A grant was allocated to Rewiring Australia.
Photo of Australian neighbourhood at dusk; illuminated by purple blue light and street lights
News
29 May 2026
2 min read
Energy Consumers Australia responds to draft Rate of Return Instrument
Media release: Energy Consumers Australia (ECA) welcomes today’s release of the draft Rate of Return Instrument (RORI) by the Australian Energy Regulator (AER) as a critical step toward ensuring consumers no longer foot the bill for hundreds of millions of dollars in excessive network costs.
Photo of a rooftop with solar panels on it; in the background is a grey cloudy sky and a gum tree
News
26 May 2026
3 min read
Energy Consumers Australia response to Default Market Offer 2026-27 and Solar Sharer Offer
Media release: We welcome the AER’s final decision on this year’s Default Market Offer, which will help provide much-needed bill relief for consumers and small business on standing offers at a time when concerns about energy costs are justifiably high.
Photo of a transmission line with an Australian landscape and clouds in the background.
News
26 May 2025
2 min read
Energy Consumers Australia response to DMO 2025-26 Final Decision
Media release in response to the Default Market Offer (DMO) 2025-26.
Powerlines outside Melbourne
News
23 April 2026
2 min read
Energy Consumers Australia statement on the AEMC's Enhancing Distribution Network Planning and Reporting Draft Determination
Media release: Energy Consumers Australia welcomes the AEMC's draft determination on consumer-focused network planning.
Photo of a person at a desk in part sunlight, wearing glasses and holding paper in their left hand, and tapping a calculator in their right. They are looking at the paper.
News
19 March 2026
3 min read
Energy Consumers Australia statement on the DMO draft determination and Solar Sharer Offer
Media release: We welcome the Australian Energy Regulator (AER)'s draft decision on this year’s Default Market Offer. If adopted, default prices for households will drop 1 to 10% and small businesses on the DMO will save 7 to 21%.
Photo of streetscape with telegraph poles at sunset.
News
18 June 2026
2 min read
Energy Consumers Australia welcomes critical reforms to network tariffs in the AEMC’s Pricing Review
Media release: “We welcome the Australian Energy Market Commission’s (AEMC) proposals to reform network tariffs,” Brian Spak, Energy Consumers Australia (ECA) General Manager, Advocacy and Policy, said.

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