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Energy Directory

Helpful contacts for consumers and a directory of organisations in the Australian Energy Sector.

ACT

To make a complaint, please contact the ACT Civil and Administrative Tribunal. You can do this via the ACAT Website, or by calling 02 6207 1740.

Please visit the AER Register of Authorised Retailers for a list of authorised retailers in the ACT.

For information about energy offers available in your area, please visit the AER’s Energy Made Easy website.

NSW

To make a complaint, please contact the Energy and Water Ombudsman NSW. You can do this via the EWON Website, or by calling 1800 246 545.

Please visit the AER Register of Authorised Retailers for a list of authorised retailers in NSW.

For information about energy offers available in your area, please visit the AER’s Energy Made Easy website.

NT

To make a complaint, please contact the Office of the Ombudsman NT. You can do this via the Office of the Ombudsman website, or by calling 08 8999 1818.

QLD

To make a complaint, please contact the Energy and Water Ombudsman QLD. You can do this via the EWOQ Website, or by calling 1800 662 837.

Please visit the AER Register of Authorised Retailers for a list of authorised retailers in QLD.

For information about energy offers available in your area, please visit the AER’s Energy Made Easy website.

SA

To make a complaint, please contact the Energy and Water Ombudsman SA. You can do this via the EWOSA Website, or by calling 1800 665 565.

Please visit the AER Register of Authorised Retailers for a list of authorised retailers in SA.

For information about energy offers available in your area, please visit the AER’s Energy Made Easy website.

TAS

To make a complaint, please contact the Energy and Water Ombudsman TAS. You can do this via the Energy and Water Ombudsman Tasmania Website, or by calling 1800 001 170.

Please visit the AER Register of Authorised Retailers for a list of authorised retailers in TAS.

For information about energy offers available in your area, please visit the AER’s Energy Made Easy website.

VIC

To make a complaint, please contact the Energy and Water Ombudsman VIC. You can do this via the EWOV Website, or by calling 1800 500 509.

For information about energy offers available in your area, please visit the Your Choice website.

WA

To make a complaint, please contact the Office of the Ombudsman WA. You can do this via the Energy and Water Ombudsman WA website, or by calling 1800 754 004.